1. Parties, agreement and eligibility
These terms are between you and CLPBN TECHNOLOGY CO., LTD., the operator of 云泡泡. Read these terms, the Privacy Policy, Community Guidelines and Child Safety Standards before using the service, and complete the acceptance steps shown in the app. A general agreement does not replace a separate permission or consent required by law.
You must be legally eligible to use the service where you live and obtain parental authorization where required. The store age rating is not a substitute for those requirements. If you do not agree to the applicable terms, stop using the service; you may request account deletion and exercise your privacy rights.
2. Account security and privacy
- Provide accurate registration information and keep sign-in credentials and verification codes secure. Do not sell, transfer, impersonate or misuse accounts.
- You may use the Apple or Google sign-in methods offered by your version. We will not ask for those providers’ passwords. Notify admin@ztalking.com if you suspect unauthorized access; never email passwords or verification codes.
- Use the available privacy, notification, stranger-message and blocking controls. You remain responsible for your conduct and content to the extent provided by applicable law; this does not remove our own security and privacy duties.
3. Prohibited content and conduct
云泡泡 has zero tolerance for objectionable content and abusive users. Do not post, send, request or facilitate pornography, child sexual abuse or exploitation, grooming, non-consensual intimate imagery, threats, bullying, harassment, hate, fraud, impersonation, spam, malware or other unlawful or infringing content. Do not disclose another person’s private information without authority.
Do not use the service for real-money gambling, illegal transactions, account trading, exploiting vulnerabilities or disrupting others’ access. Do not copy or reverse engineer protected parts of the service except where applicable law or an open-source license permits it. The Community Guidelines and Child Safety Standards provide further rules.
4. Content rights and visibility
You keep ownership of your original content and must have the rights needed to submit it. You grant us only the non-exclusive permission needed to host, transmit, display, moderate and technically adapt the content to provide and secure the service. This is not a sale of ownership or a blanket license for unrelated advertising.
Your audience depends on the relevant feature and privacy settings. Recipients may independently save content. After deletion, our use must be limited to completing deletion and any necessary legal, dispute or safety retention described in the Privacy Policy; this does not grant an unrestricted ongoing license.
5. Review, reporting and blocking
Posts and comments are reviewed by a human before becoming visible to other users. Use a post or comment’s menu/report control, or the reporting control in a conversation or user profile, to report harmful content or conduct. You can also block an account through the available profile or chat controls.
We review reports within 24 hours, remove confirmed violating content and disable offending accounts. Authorized reviewers assess the report and necessary evidence. We do not disclose the reporter’s identity to the reported user. Do not submit knowingly false or malicious reports.
We may limit content or features, suspend or terminate an account where needed to protect users, enforce these rules or meet legal duties. A disabled account cannot use the service normally, and its chat counterpart may see an unavailable-account notice. You may email admin@ztalking.com to report a problem or challenge a decision; include relevant account/content IDs without republishing harmful material.
云泡泡 is not an emergency service. If someone is in immediate danger, contact local emergency services first.
6. Current features and digital purchases
Available features depend on platform, version and region. The current iOS version does not offer recharge, membership purchases, points-funded gifts or gift redemption, red-packet transactions, or game entry. Voice and video calls in this iOS version work in the foreground and end when the app goes to the background or the device locks.
If digital purchases are offered in a later iOS version, they must follow the applicable App Store payment rules. Before purchase, the actual purchase screen and store must show the product, price, entitlement period and any renewal conditions. A description here is not an offer to sell an unavailable feature.
Where auto-renewable subscriptions are offered, renewal, cancellation and refunds follow the disclosed store conditions. You manage Apple subscriptions through your Apple account. Account deletion and subscription cancellation are separate; deleting the account does not automatically stop store billing. Store refunds follow applicable store rules and mandatory consumer law.
Points, gifts and other digital items are not bank deposits, legal tender, investments or a right to withdraw cash. Do not trade them outside authorized features or use them for gambling. This does not limit any refund or consumer rights required by law.
7. Deleting your account
You can initiate and confirm deletion in My → Settings → Delete Account, not merely deactivate the account or contact support as a mandatory first step. Apple-linked accounts verify through Apple authorization; other accounts verify with their bound-email code. An active subscription does not remove the immediate-deletion option.
Deletion revokes account access and clears direct login identifiers, profile and associated application data through the deletion process described in the Privacy Policy. Linked Apple authorization is revoked. Necessary legal or transaction retention and independent recipient copies are handled as explained there. If you cannot sign in, email admin@ztalking.com for help. Uninstalling the app or signing out is not account deletion.
8. Availability and changes
We work to maintain a reliable service, but networks, maintenance and safety measures may interrupt features. We do not guarantee uninterrupted or error-free operation. Material changes to these terms or the service require appropriate notice, and consent where required; changes do not remove non-waivable rights or retroactively justify an undisclosed data use.
9. Apple software license and support
The software license for an app obtained through the App Store is governed by Apple’s Standard End User License Agreement unless an applicable custom license is specified in the store. These terms describe our service and do not replace the applicable software license. 云泡泡 is operated and supported by CLPBN TECHNOLOGY CO., LTD.; Apple does not operate or sponsor the service.
10. Consumer rights, disputes and contact
Nothing in these terms excludes liability, statutory warranties, privacy rights or remedies that cannot lawfully be excluded. Applicable mandatory consumer protections continue to apply. You may raise a complaint or dispute by emailing admin@ztalking.com and may use the courts or competent authorities available under applicable law; contacting us first does not waive those rights.
The revision date appears above. Chinese and English versions are intended to have the same meaning. Contact us if you identify an inconsistency affecting your rights.