Account control

Delete your 云泡泡 account

You can start and confirm account deletion directly inside 云泡泡. Accounts linked to Apple verify with Apple authorization; other accounts verify with a code sent to the bound email.

Last updated: 3 November 2026

Delete from the app

  • Open 云泡泡 and select My.
  • Open Settings.
  • Select Delete Account.
  • Review the consequences and confirm that you understand them.
  • For an Apple-linked account, complete Apple identity verification. Otherwise request the email verification code.
  • Complete verification and confirm deletion.

What happens next

After successful verification, the account is marked deleted and you are signed out. Direct sign-in identifiers such as email, telephone number, and linked Apple or Google identifiers are removed from the account. Profile fields, posts and comments are cleared from the application, push registrations are cleared, and login sessions are revoked. Associated hosted assets enter background cleanup. The communication account is signed out and its profile is de-identified; historical communication records remain subject to delivery/retention settings. Apple authorization is revoked for linked Apple accounts. See the Privacy Policy for remaining data and how to request deletion.

Some transaction, anti-fraud, security, dispute, or legal-compliance records may be retained where required. Temporary backup copies are removed through normal backup rotation.

Before deleting

  • Review any active membership or store subscription and cancel recurring billing through Apple or Google when applicable.
  • Use or review points and digital entitlements that may not be recoverable.
  • For email verification, make sure you can receive the bound-email code. Apple-linked accounts can verify with Apple authorization without adding an email.
These reminders are not prerequisites for immediate account deletion. Deletion does not automatically cancel store billing or request a refund. If verification fails or you cannot sign in, use the contact email in the Privacy Policy for help.
Read the Privacy Policy